High-Touch Onboarding
Kick off with a clear plan: we review your goals, configure your floor plan, set up sales and registrations, and align timelines.
Launch faster and run smoother with high-touch Map D support. From white-glove onboarding to role-based training and a rich knowledge base, we guide your team and exhibitors every step of the way.
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Kick off with a clear plan: we review your goals, configure your floor plan, set up sales and registrations, and align timelines.
We tailor live sessions to how your organization works, so each team can move quickly and confidently.
Shareable how-to articles and videos for common actions such as booth selection, uploads, and payments.
Searchable articles with screenshots and short clips. Task-based checklists for pre-event, during-event, and post-event workflows. Printable quick-start guides for staff and volunteers. Knowledge Base
Live sessions: schedule 1:1 or group training with a Map D specialist. Email & in-app support: fast responses with links to the exact how-to you need. Knowledge base: self-serve answers, 24/7. Support
Reminders sent automatically at 30, 14 and 3 days.
Onboarding checklist completion and go-live readiness. Training attendance and follow-up resources delivered. Testimonials
Upload the floor plan you already have and place your booths on it yourself, in Map D’s editor. Free to build, no contract, and nothing to install.
“I am really excited about this. The staff met with me this morning and we all LOVE the platform. People are already filling out their booths.”
Edit layouts, manage inventory, and track sales in real time.
Centralize assets, approvals, payments, and renewals
Role-based rules let marketing, ops, and finance see only the tabs they need.
Secure endpoints sync data to your AMS and CRM.
These are some of the most common questions about onboarding, training, support channels, and launching a new Map D event with confidence.
Contact usWe align on goals, configure your event, train your team, and provide a launch checklist with clear owners and dates.
Yes. You can request recordings for internal reference and new-hire training.
Yes. Training scales across events with repeatable checklists, and we can add role-specific sessions for distributed teams.
Use email or in-app support for quick questions, the knowledge base for step-by-steps, and office hours for live Q&A.