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Onboarding & Training

Launch faster and run smoother with high-touch Map D support. From white-glove onboarding to role-based training and a rich knowledge base, we guide your team and exhibitors every step of the way.

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Trusted by leading associations

  • naa
  • new york school nutrition-association
  • gsae
  • bmsa
  • fhba
  • american distilling institute
  • cannacon
  • aia florida
  • the fit expo

Everything you need to launch with confidence

High-Touch Onboarding

Kick off with a clear plan: we review your goals, configure your floor plan, set up sales and registrations, and align timelines.

Role-Based Training

We tailor live sessions to how your organization works, so each team can move quickly and confidently.

Exhibitor Helpdesk & Resources

Shareable how-to articles and videos for common actions such as booth selection, uploads, and payments.

Training and support that keep launches on track

Knowledge Base & Tutorials

Searchable articles with screenshots and short clips. Task-based checklists for pre-event, during-event, and post-event workflows. Printable quick-start guides for staff and volunteers. Knowledge Base

Floor Plan EditorSaved · syncing
AISLE 100
STAGE
LOUNGE
Booth Properties
Number
B104
Size
10' × 10'
Pricing zone
Standard · $2,400
Status
Open for salePublishes to web + app

Support Channels

Live sessions: schedule 1:1 or group training with a Map D specialist. Email & in-app support: fast responses with links to the exact how-to you need. Knowledge base: self-serve answers, 24/7. Support

RS
Ridgeline Supply Co.
Booth A12 · Exhibitor Portal
2 tasks due
Booth readiness6 of 8 complete
  • Company profile & logoApproved
  • Certificate of insuranceApproved
  • Staff badges (4 of 6 named)Due Mar 14
  • Final balance · $2,775Due Mar 20
  • Marketplace listing publishedLive

Reminders sent automatically at 30, 14 and 3 days.

Success Measurement

Onboarding checklist completion and go-live readiness. Training attendance and follow-up resources delivered. Testimonials

Show performanceBoard-ready export
  • Revenue / sq ft$41.80
  • Sponsorship attach34%
  • Renewal rate87%
  • Booth utilisation94%
See it on your own floor plan

Stop reading about it. Build one.

Upload the floor plan you already have and place your booths on it yourself, in Map D’s editor. Free to build, no contract, and nothing to install.

800+
Organizers running shows on Map D
6,000+
Events powered every year
800,000+
Booths drawn to date

“I am really excited about this. The staff met with me this morning and we all LOVE the platform. People are already filling out their booths.”

Director, International Trade and Development @ Maine Insurance Agents Association

Explore Map D's capabilities

Interactive Floor Plan

Edit layouts, manage inventory, and track sales in real time.

Exhibitor Management

Centralize assets, approvals, payments, and renewals

Registration & Badging

Role-based rules let marketing, ops, and finance see only the tabs they need.

Integrations

Secure endpoints sync data to your AMS and CRM.

Keep exploring

Your question answered

These are some of the most common questions about onboarding, training, support channels, and launching a new Map D event with confidence.

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How does onboarding work?

We align on goals, configure your event, train your team, and provide a launch checklist with clear owners and dates.

Can sessions be recorded?

Yes. You can request recordings for internal reference and new-hire training.

Do you support multi-event or agency teams?

Yes. Training scales across events with repeatable checklists, and we can add role-specific sessions for distributed teams.

How do we get help after launch?

Use email or in-app support for quick questions, the knowledge base for step-by-steps, and office hours for live Q&A.